Privacy Policy

Return Policy

If you are not absolutely satisfied with the item ordered from TVON, simply send it back in its original condition "as shipped" to you. You can have it exchanged or be issued a refund for the price of the item if we receive it back within 14 days from the date of receipt. Return items received within 15-30 days will be given House Credit.

We do not accept returns on items advertised "As-Is", "Non-Returnable", "Final Sale" at the time of the sale. Returns received after 30 days will NOT be accepted.

Returns are not accepted for any items that have been sized, altered in any manner by anyone other than TVON, used or with detached tags. Shipping and handling fees are nonrefundable. The entire item in the condition it was shipped and any accompanying paperwork including but not limited to invoice and/or certificates must be sent back for exchange or refund. Shipping and processing charges are non-refundable.

Shipping address for returning items:

Attn: RMA Department
460 Cloverleaf Drive
Baldwin Park, CA 91706

Revised 4/13/15